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Copyright 2025 - Integrated Care Services Association

Inguinal Hernia: The anatomy of a problem - by Simon Marsh BA MB BChir MA MD FRCSEng FRCGGenSurg

With around 100,000 inguinal hernia repairs performed in the UK every year (pre Covid 19) it is one of the most common general surgical procedures, and one on which many surgeons in training cut their teeth. Post pandemic (and with the NHS experiencing unprecedented industrial disruption) waiting lists continue to rise with hernias, along with gall bladders and joint replacements representing the “big three” where long delays are now occurring.

But even before the pandemic hernia surgery was already effectively being rationed (although no one was prepared to utter the “R” word officially). By 2018 two thirds of Clinical Commissioning Groups (CCGs, as they were then) had placed restrictions on hernia surgery, demanding evidence of irreducibility, month on month increase in size or the presence of pain sufficient to affect daily activities or preclude work. In one CCG obese patients were automatically declined surgery and almost all refused to fund surgery for what were termed “minimally symptomatic hernias”. In July 2018 the British Hernia Society and the Royal College of Surgeons published a review of access to hernia surgery in England entitled “A dangerous waiting game?” highlighting the potential risks of these strategies that sought to limit hernia surgery for financial reasons.

Not only is there now a problem with getting hernias operated upon, but there is also controversy about which technique should be used. At his point a little history might be helpful. Whilst it’s not possible to pay tribute to all those involved in the evolution of hernia repair there are a few individuals and developments that deserve recognition.

Edoardo Bassini (1844-1924), an Italian surgeon, described a technique of inguinal hernia repair that relied on restoring the normal anatomy of the inguinal canal, after excising the hernia sac. Between 1883 and 1889 he performed 262 operations with 7 recurrences (2.7%), which compares extremely favourably with an all-comer’s recurrence rate now of around 5%, according to the Royal College of Surgeons.

Mass hernia repair is credited to the establishment of the Shouldice Clinic in 1945. Edward Earle Shouldice (1890-1965) developed his technique (really just a modification of the Bassini repair) during the Second World War to “help” those men that couldn’t enlist because they had a hernia. In 1953 he moved the clinic to Thornhill, Ontario. Using their team of specialist surgeons and still relying largely on the anatomical “Shouldice Repair” they report a recurrence rate of less than 1%. This was the technique (with minor variations) by which nearly all inguinal hernias were repaired until the mid-1990s.

In 1987 Irving Lichtenstein (1920-2000) published his series of 6321 patients in whom he had repaired their hernias with a polypropylene mesh and claimed a recurrence rate of just 0.7%. He labelled his technique “tensionless” and by the middle of the 1990s it had become adopted as the most common technique for repairing hernias in the UK. It was claimed to be an easier technique to perform as no detailed anatomical knowledge was required, and so more straightforward for an inexperienced surgeon. It also claimed to produce lower initial discomfort and have a lower recurrence rate, but neither of these claims has been substantiated. Finally, it was supposed to be easy to teach to others, cheap and could be done under local anaesthetic.

And then, with the rise of laparoscopic surgery, there erupted a plethora of possible techniques, each boasting their superiority over the others. At this stage it is probably worth summarising the various techniques available. Basically, the distinction was between the open and the laparoscopic methods. Open repair can be done with a mesh patch (Lichtenstein) placed anteriorly on the muscles, or with a mesh plug placed posteriorly (pre-peritoneally) behind the muscles (or both) or, anatomically with no mesh (Basssini, Shouldice type repair). Laparoscopic repair always involves the use of a mesh, and the two main techniques are TAPP (trans-abdominal pre-peritoneal) and the TEP (totally extra peritoneal). I think it’s fair to say that there was considerable disagreement between the open and laparoscopic proponents as to which was best.

Getting to the truth can be problematic and I would like to introduce the “Newton-Bendavid First Law of statistics”. Isaac Newton (I hope) needs no introduction. Robert Bendavid was head of the Shouldice Clinic. It was my pleasure to know him for many years and to share podia with him. He died in 2019. The law states that: “For every statistic quoted in the surgical literature there will be an equal and opposite statistic reported in the same literature”. In other words, you can pick and choose your statistics to fit your opinion. Having said that, here are a few regarding laparoscopic hernia repairs. In the early days there were concerns about the high cost. Others reported on the longer theatre time and the potential for more serious complications. Some found no difference in chronic pain or recurrence compared with open repair. A meta-analysis in 2002 concluded that an open technique using a pre-peritoneal plug was the optimal technique.

However you look at it, the potential complications in laparoscopic repair are more serious (for example, out of field injuries, gas embolism, inadvertent organ ligation etc.), although they are mostly rare. Some are not so rare. Dysejaculation is reported as 100 times greater after laparoscopic repair (3.1%) whilst the rate of severe, chronic pain seems to sit around 13%. Also, learning a laparoscopic technique has a much longer learning curve, requiring at least 200 cases and possibly up to 1000. There is no doubt that in most hands it takes longer (up to twice as long) and it is interesting how often a unilateral laparoscopic hernia repair ends up being bilateral due to the findings of a small, asymptomatic hernia on the other side. Laparoscopic surgery has acquired the sobriquet of being “minimally invasive” and, indeed, the individual port scars are small. However, for an inguinal hernia repair the area of laparoscopic dissection required can be 3 times larger than in an open repair and the volume up to 9 times greater. Not so minimal really. And it is interesting to note that the proportion of hernias repaired laparoscopically in the UK remains under 15%, similar to other European countries (Sweden 12%, the Netherlands 16%) and the USA and Canada (8% and 12.5% respectively). All this led Jonathon Glass, Consultant Surgeon at Guys and St. Thomas’ Hospital NHS Foundation Trust, to write, in an article for the Royal college of Surgeons (in 2023), that “laparoscopic hernia repair has, for the most part, come and gone” as it has never been able to live up to the initial hype.

And then we have the spectre of mesh related pain that taints not only laparoscopic repair but also the Lichtenstein technique. What started as a potential problem with certain gynaecological procedures has spread to mesh hernia repairs, both laparoscopic and open. Depending on the study, the incidence of persistent pain after mesh repair varies from 3 to 78%, with the European Hernia Society stating that the incidence of severe, chronic pain is 10-11%. Affected patients are seeking mesh removal, a difficult procedure after open repair, and almost impossible after a laparoscopic repair. Data from the Shouldice Clinic, following mesh explant procedures, have highlighted mesh degradation, neo-innervation and nerve growth into the mesh and erosion of anatomical structures as factors that may all contribute to the pain. Such has been the clamour that the Royal College of Surgeons has proclaimed that “there is a mesh free alternative for patients with groin hernias, which some surgeons have called for the NHS to teach its staff, so patients can have a choice”. It does seem that the Royal College of Surgeons is concerned about any mesh-based technique. And so, as we have come full circle.

Offering an informed choice is only right but the concern remains that because the current generation of surgeons may have only learnt the Lichtenstein repair or laparoscopic techniques, the expertise to perform non-mesh, anatomical repairs is being lost in the same way that no-one alive now can reproduce a Stradivarius violin. So, where are the teachers going to come from? At 108 Harley Street, where the detailed knowledge of the anatomy of the groin plays such a fundamental role in the repair of Gilmore’s Groin (a musculo-tendinous injury, usually in young male athletes) we are one of the few places left that can still offer non-mesh inguinal hernia repair and we are pleased to support the NHS in inguinal hernia surgery.

Content provided by Simon Marsh BA MB BChir MA MD FRCSEng FRCSGenSurg
Surgical Director, The Gilmore Groin and Hernia Clinic, 108 Harley Street
Consultant Surgeon, East Suffolk and North Essex NHS Foundation Trust
For more information please visit 108harleystreet.co.uk or call 0207 563 1234.

 

How to supercharge talking therapy outcomes: Understanding the benefits of using technology and a digital platform as a clinician - Dr Lisa Debrou, Dr Rumina Taylor & Ben Pollard, HelloSelf

Introduction

The COVID-19 pandemic has led to a sharp rise in the need to rethink access to talking therapies. In the current climate the need for innovation within mental health has never been greater. Broader provision is needed to support NHS services and reduce the societal and occupational burden which occurs with poor emotional and psychological health. In 2021 over 4.3 million people were referred to mental health services in England (BMJ, 2022).

The last few years have also led to an unprecedented demand for technology-based therapy as people have changed and adjusted their lifestyle routines. This article outlines how HelloSelf, a private psychology clinic which delivers therapy through an app and digital platform, measures their outcomes. It will also provide an overview of how features on the platform can improve the therapeutic process.

The benefits of using technology for collection of outcomes
It is usual practice for psychological therapists to review how their clients are doing in therapy. Achieving improved clinical outcomes continues to be the gold-standard in psychological services. Clients want to make measurable progress and therapists want to understand what’s effective to help them build and deliver personalised treatment plans.

Challenges associated with collecting outcome data include relying on client feedback and clinician’s judgement, the use of manual data collection methods, therapy measures not being collected regularly or being missed and errors in scoring. As noted in the recent IAPT manual, therapy sometimes ends prior to treatment completion and clinicians can also forget (2021).

Furthermore, very few therapists working within private practice use formal outcome measures with only 37% indicating having used some sort of outcome assessment in practice (Hatfield & Ogles, 2004). This is despite it being well known that using outcome measures are incredibly helpful for the therapeutic process and for improving treatment.

Moreover, few private psychology clinics share their clinical outcomes, and this lack of transparency has been argued a disservice to clients (Clark et al., 2018). It does not allow people to make an informed decision about where to access help and it impacts their ability to understand themselves as well as they should. We also cannot start to look at trends and contribute to the knowledge base on the therapeutic process without data.

Technology has a vital role in helping address this problem as it can offer an effective solution to the outcome measurement issues described above. Technology can also support a range of outcome measures to be collected. For some clients, distress alleviation is an accurate measure of progress but for others, how they cope and manage their active symptoms is a goal and a meaningful measure of progress.

We also know that in some presentations, therapy involves an initial increase in distress in order to treat difficulties. Because of these variations, it is necessary to measure a variety of outcomes that matter to each client, irrespective of presentation, and technology can play a crucial role.

The digital platform
HelloSelf is a digital platform for the delivery and management of therapy sessions. For clinicians, the platform cuts the administrative burden of therapy by providing tools and shortcuts to reduce the time it takes to complete paperwork and records related to clients. The platform supports therapists to do their best work.

Anyone who uses the platform is offered the opportunity to complete regular standardised outcomes measures including the PHQ-9 (Kroenke et al., 2001), GAD-7 (Spitzer et al., 2006) and the Core 10 (Barkham et al., 2013). On the digital platform, clients and their therapist can track and monitor goals and outcomes they’re working towards and this allows for greater collaboration and transparency.

We believe this has been a major driver of our strong outcomes because it helps people see, understand, as well as feel their progress.

What is client engagement?
Client engagement can be defined as the amount of interaction between the user, or client, and the digital offering. Driving digital engagement is often a key focus in technology-based healthcare as it allows client behaviour to be observed so the service can be tailored more effectively. It includes everything in the digital journey of the client.

For example, completing a questionnaire on the platform, accessing an online psychoeducational resource, accessing the platform and communicating with the therapist through the platform are all examples of digital engagement. High levels of engagement in therapy tend to predict better patient outcomes (LeBeau et al., 2013; Orlinsky, Grawe, & Parks, 1994). The tools on the HelloSelf digital platform have been specifically designed to create engagement.

We wanted to understand the impact those tools were having on outcomes.

Clinical Outcomes

Out of a total sample of 759 clients, completing on average 13 sessions, 90.0%, 65.2%, and 63.2% scored above the clinical cut-off on the Core 10, GAD-7, and PHQ-9 respectively at assessment. Most commonly people fell within the moderate range on all three measures indicating likely cases of anxiety, depression, and general psychological distress (when using caseness criteria as noted in the IAPT manual v5, 2021). Of these, 57% were recovered at the end of treatment, with on average clients improving by 7.3, 4.3, and 5.2 points on the Core 10, GAD-7, and PHQ-9 respectively over the course of therapy (see Graphs 1- 3).

We found the majority realised enough improvements to symptoms and distress on these measures to move them to a lower classification on these measures. That is, for those initially above the clinical threshold on PHQ-9 (N=473), GAD-7 (N=487), and Core 10 (N=630), 76%, 80%, and 76% respectively had improved enough to move them to a lower scoring category at the end of treatment.

Graphs 1-3: Core 10, GAD-7, PHQ-9 distribution of initial and final outcomes

Client engagement

We also looked at client engagement (N=465) with the HelloSelf app and platform which was defined as the average number of completed activities per session. Activities included tracking a goal or outcome measure, interacting with their therapist in between sessions, recording sessions, tracking emotions or outcomes that mattered to the client.

We looked at the relationship between engagement and client improvement on the GAD-7 outcome measure for those scoring above the clinical cut-off at assessment. When controlling for baseline assessment scores and number of sessions, higher levels of engagement were correlated with a 45% improvement on the GAD-7 at week 15 compared to low engagement which was 32% (see Graph 4).

Graph 4: The relationship between digital engagement and GAD-7 score change

Summary

The purpose of this article was to highlight the benefits of technology in boosting therapy outcomes as well as noting the importance of client engagement. The aim was to show clinical evidence from HelloSelf that technology can ‘supercharge’ therapy by providing activities and data which is otherwise difficult for clinicians to collect. This supports the benefit of augmenting a traditional talk therapy model with engagement driving digital components rooted in psychological theory. It also informs which tools and tool types we should invest in for further developments.

Recommendations

  • Clinicians may benefit from using a digital platform as an adjunct to talking therapy even if the sessions themselves are not conducted through the platform
  • The use of technology to automate the collection of outcome measures may increase competition rates and saves valuable time for clinicians
  • Further research is needed to understand how client engagement can be enhanced across therapies as there is clinical evidence that it relates to therapy outcomes
  • Clinicians could trial certain engagement activities with clients. Activities which may be useful to trial include interaction with the therapist between sessions, setting and tracking goals, recording sessions and tracking emotions or outcomes of value.

References

  • Barkham et al., (2013) the CORE-10: a short measure of psychological distress for routine use in the psychological therapies. Counselling and Psychotherapy research. 13(1): 3-13.
  • British Medical Journal (2022). England saw record 4.3 million referrals to mental health services in 2021. Accessed online at: https://www.bmj.com/content/376/bmj.o672
  • Clark, D.M., Canvin, L., Green, J., Layard, R., Pilling, S., & Janecka, M. (2018). Transparency about the outcomes of mental health services (IAPT approach): an analysis of public data. Lancet, 391: 679-686.
  • Harkin, B. et al., (2016) Does monitoring goal progress promote goal attainment? A meta-analysis of the experimental evidence. Psychological Bulletin 142(2), p198-229.
  • Hatfield, D. R. & Ogles, B. M (2004). The Use of Outcome Measures by Psychologists in Clinical Practice. Professional Psychology: Research and Practice, 35(5), 485–491.
  • IAPT Manual (2021) Accessed online at The Improving Access to Psychological Therapies Manual | NHS England
  • Kroenke, K., Spitzer, R.L., & Williams, J.B.W (2001). The PHQ-9 Validity of a brief depression severity measure. Journal of General Internal Medicine, 16, 606-613.
  • LeBeau et al., 2013; Orlinsky, Grawe, & Parks, (1994). Homework compliance counts in cognitive-behavioral therapy. Cognitive Behaviour Therapy. 42(3), p171-9.
  • Orlinsky, D. E., Grawe, K., & Parks, B. K. (1994). Process and outcome in psychotherapy: Noch einmal. In A. E. Bergin & S. L. Garfield (Eds.), Handbook of psychotherapy and behavior change (pp. 270–376). John Wiley & Sons.
  • Spitzer et al., (2006). A brief measure for assessing generalised anxiety disorder: the GAD-7. Archives of Internal Medicine. 166(10) p1092-7.

Content provided by HelloSelf. For more information or to get in touch please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Nourish partners with workforce management solution - Workforce

Nourish Care has announced its partnership with workforce management solution, Workforce.com.

The expansion of Nourish partnerships into people solutions is a significant step towards advancing the oversight into operations and workforce management within the Nourish digital eco-system, the company said.

This means Nourish and Workforce customers will now be able to connect the two platforms for improved operational efficiencies.

This free integration aims to alleviate pressures and reduce administrative tasks by removing the need for double entry of information while maintaining data integrity.

One of the biggest challenges care providers face today is staff recruitment and retention and planning resource is a major priority for care teams.

Workforce management systems such as Workforce aim to optimise the scheduling, tracking and management of employees to reduce labour costs and increase employee satisfaction. Workforce management systems play a key role in helping businesses achieve their goals.

Steve Lawrence, head of product at Nourish, said: “We are thrilled to be partnering with Workforce, our collaboration means we automate day-to-day tasks and share valuable information between the platforms, giving time back to care teams and improving their experience. We look forward to developing the capabilities of the integration further for improved workforce management.”

Justin Powick, head of growth at Workforce.com, said: “We are excited to begin a partnership with the best in class care planning and workforce management platforms to assist homes with their digital journey.

“This integration will allow for staff information to sync instantaneously between Workforce.com and Nourish, providing an optimal staff experience and relieving the administrative burden for managers of updating information in two separate systems.”

How to Increase Manager Engagement & Retention - Workforce.com

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Operation managers and HR in hourly-waged industries are constantly told to engage their employees in order to improve culture, lower turnover rates, increase ROI, decrease labor costs, better customer satisfaction, and so forth. However, mid-managers are left holding the bag; they are expected to be responsible for their team's success and satisfaction, but are often disengaged and burnt-out themselves.

We're excited to bring on Jon Woodrow, a coach and practitioner of operation and HR leadership. With over 20 years at General Mills and nearly 5 years as SVP of Operations at Kite Hill, Jon has led teams upwards of 400 employees while consistently lowering labor costs. With a focus in retention and engagement, Jon will highlight the importance of re-engaging this small, yet significant population within the company.

Workforce.com is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®. HR Certification Institute’s® (www.HRCI.org) official seal confirms that Workforce.com meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®.”

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